An entire chapter in my book, Up Your Business, addressed the dangers of entitlement within organizations and offered remedies for weeding it out. In If You Don’t Make Waves You’ll Drown I presented ten strategies to combat the negative impact political correctness has on high performance business cultures. After watching trending cultural currents in recent months I am presenting additional strategies to explain how to survive and prosper despite the encroachment of a…

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In a previous blog post, I presented three of six common temptations of successful organizations outlined in my book, Up Your Business. I asserted that since prosperity can drain urgency, dealerships doing well should be aware of the tendency to let up in key disciplines that made them successful in the first place. They were:

1. The temptation to stop working on yourself.
2. The temptation to stop thinking big.
3. The temptation…

In 2003, my book, Up Your Business: Seven Steps to Fix, Build or Stretch Your Organization was published. Fortunately, the book did well and my publisher wanted me to write a revised, expanded version, which they published in 2007. The book does not promote fads, but timeless principles, and thus it continues to sell well today. As evidence that principles can transcend borders and cultures, Up Your Business has been translated into several languages including Russian and…